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The Customer Service Center in a large New York department store

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The Customer Service Center in a large New York department store has determined that the amount of time spent with a customer about a complaint is normally distributed, with a mean of 9.7 minutes and a standard deviation of 2.4 minutes. What is the probability that for a randomly chosen customer with a complaint, the amount of time spent resolving the complaint will be as follows. (a) less than 10 minutes (b) longer than 5 minutes (c) between 8 and 15 minutes

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[Solved] The Customer Service Center in a large New York department store

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