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MIS 2701 Final Exam 100% Satisfaction

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MIS 2701 Final Exam - Fall 2014
Name:_____________________ Session Date:______________ Session Time:______
Note: Do

not exceed the space provided for your response.

Question 1: Capital One and Zappos are two very different organizations that we have studied
in depth. Given who they are, what is the current role of information management and IT
deployment in both organizations?
Complete the following questions to establish a
comprehensive response to this question. (2 points)
Capital One:
Is IT an enabler of the core business? (Y/N)

Zappos:
Is IT an enabler of the core business? (Y/N)

Explain your answer:
.
.
.
.

Explain your answer:
.
.
.
.

In your view is the enterprise’s investment In your view is the enterprise’s investment
of IT aligned with the business? (Y/N)
of IT aligned with the business? (Y/N)
Why or why not do you think this is the Why or why not do you think this is the
case?
case?
.
.


.



.



.



.



.



.

What type of enterprise information system What type of enterprise information system
(ERP) might you expect to find at Capital (ERP) might you expect to find at Zappos?
One?
How is this system used to:
How is this system used to:
transact:
transact:


manage:



manage:



innovate:



innovate:

page 1

MIS 2701 Final Exam - Fall 2014
Question #2: PepsiAmericas (PAS) is a company that lives or dies by the quality and security of
its data. What steps would you take to protect PAS’s information systems and data repositories
from attack, recognizing that sooner or later PAS, like all other companies, will fall victim to
cybercrime. (2 points)
Category of
Response

Specific Action

Why would you take this action?

Policy/Procedure
Improvements

Hardware/Software
Improvements

Customer
Management/Public
Relations Responses

page 2

MIS 2701 Final Exam - Fall 2014
Question 3: How might Target employ decision support systems (DSS) and knowledge
management systems (KMS) to further its business objectives and strengthen its business
outcomes? Be specific in your use of language! (1 point)
The Uses of a DSS at Target:
The Uses of a KMS at Target:
Operationally:
Operationally:

For management and control:

For management and control:

For innovation and corporate transformation:

For innovation and corporate transformation:

Question 4: Brose is an extensive user of Web sites and the Internet in the running of the
enterprise – to operate, to control and manage, to communicate, and to innovate. Provide
examples of four different Web site implementations that are likely to be in place at Brose, their
primary audiences (users), and the business function(s) of each Web site. (1 point)
Web Site and its Audience:
Main Function(s) of this particular Web site:
.


.




.
.



.




.
.



.




.



.



.

page 3

MIS 2701 Final Exam - Fall 2014
Question 5: Target and FastFit are both retail organizations. Employing, the MIS Integrative
Learning Framework below, compare and contrast these two organizations. Remember to align
all facets of your comments concerning each of these two enterprises! (2 points)
A. Business
Drivers/
Needs/Results
1.

Operational
Excellence,
2.
Customer
Intimacy,
3.
Product
Leadership
4.
(some
combination)

Drives

alignment

Enables

B. Information
Requirements
1. Operations and
Transaction
Processing
2. Management
and Control
3. Innovation,
Strategy and
Corporate
Learning

Drives

alignment

Enables

C. Information
Processing
Infrastructure and
Applications
1. Business
Process
Integration
2. Information
Technology
3. People and
Organization
structure

Business Results/Lesson Learned
Target
Primary Business Driver:
Operational Information Requirement:

FastFit
Primary Business Driver:
Operational Information Requirement:

Management and Control Information
Requirement:

Management and Control Information
Requirement:

Innovation, Planning and Learning
Information Requirement:

Innovation, Planning and Learning
Information Requirement:

Core Enabling Application Software:
.
.
.
Are Target’s systems and business processes
well aligned? Yes or No. Explain:
.
.
.

Core Enabling Application Software:
.
.
.
Are FastFit’s systems and business processes
well aligned? Yes and No. Explain:
.
.
.

page 4
 

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