Subject : Emails and Social Media for Business Communication Chapter 7
Question 1). What strategies can you use to ensure ease of reading in your emails and other digital communication? What strategies can you use to show respect for the time of others? Explain the neutrality effect and negatively effect in digital communications. What do they imply for how you write digital messages.
Question 2)Think of an email or other electronic communication you have sent in which others misunderstood your emotions and/or intent:
a)how did the other person respond,
b) did you think the response was fair,
c) why did this person misunderstand, and
d) did the lack of richness of the communication channel have an impact. how could you have written or approached your message differently to avoid misunderstandings?
Question 3) Chapter 7 Compare the less effective and more effective emails in figures 7.1 and 7.2 in the following ways: analyze the writing for each email based on tone, style, or design--evaluate them based on three principle for effective emails from this chapter, and make two recommendations for improving the most effective email.
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- Submitted On 23 Dec, 2014 08:42:28