Select a business ( Chick-fil-A ) where you are able to gather data, and for which you can identify processes to improve.
Develop a 3- to 4 -slide Microsoft® PowerPoint® presentation, including detailed speaker notes
Execute the define phase of the Six Sigma DMAIC project including the following:
- Identify a project suitable for Six Sigma efforts based on:
- Business objectives.
- Customer needs and feedback. For example, if the team chooses a fast food chain, they could observe and record defects with preparation and delivery of the food, cleaning of the restaurant inside and out, including the rest rooms